Shipping and Return Policy

SHIPPING & HANDLING

Most in –stock products will be shipped within 24 hours. Orders are shipped ground USP service or UPS.

For all vitamins orders we have a regular shipping rate*of $5.95 for U.S. Orders only.

All orders are shipped Monday thru Friday only.

See below for additional delivery options.

Standard delivery is 4-7 business day in the U.S.

INTERNATIONAL ORDERS

Standard shipping charges to Canada is $9.95 USD

Customer is responsible for GST and PST taxes. The shipping cost is dependent upon weight and destination. Average shipping time for international orders is 15 business days. Please be advised that MC Wellness is not responsible for taxes and/or duties applied to international shipments. Also, we kindly request that you contact your customs office to thoroughly inquire about import regulations before placing your order, as we will not be liable for packages refused or held for delivery. International shipping charges are non-refundable.

RETURN POLICY

Satisfaction Guaranteed, Or your money back.

Your complete satisfaction is our ultimate goal. MC WELLNESS guarantees every product that we sell. Our products are manufactured under very stringent quality controls that required by federal and state agencies. If you are not satisfied with any of our products, you may return the unused portion within 60 days of purchase for credit, exchange or refund. Please call our customer service department as soon as possible at 1-855-830-6198 and leave a message or you can send us a fax at 631-563-1295 or email us at mcwellness958@gmail.com.

Please include your order number and list the item(s) you would like to return and the reason you want to return each item (choose one of the following):

  • W- Order the wrong Item
  • M-Received an item that was not ordered
  • D-Item was damage or defective
  • O-Other (please describe)
  • A customer care specialist will reply to your message and give you instructions for returning the item(s).

If you have further questions please contact us:

MC WELLNESS

12217 Linden Tree Court
Jacksonville, Florida 32246
855-830-6198